Job Details

Morpheus Human Consulting

Executive Operations - Gurgaon


CTC
Undisclosed

ROLE
Executive Operations - Gurgaon

LOCATION
Gurgaon,Haryana

EXPERIENCE
2 to 3 years

JOB CATEGORY
Permanent Job



Description

A Leading Hospitality industry requires a Executive Operations and the responsibilities include

Job Title: 

Executive Operations - Gurgaon 

Job Role:

Reservation and Room Allocation in Hotel Management Software

Lead, Train, Supervise and manage team of Housekeepers, F&B Production, Security

Vendor Management for local purchases (Grocery, Consumables)

Billing, Accounting and Cash/ Credit Card Collection via EDC Machine

Guest Greeting, Servicing and Interaction throughout the stay

Soliciting positive & encouraging feedback on Online Portals as well as Offline 
Feedback Form

Maintain Checklists of Operations and Maintenance of the property

Manage Reception for any Guest Requirements

Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing.

Greet, check in and settle guests while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way

Schedule shifts for the team, manage leaves and assign duty and responsibility. and ensuring it remains within permissible limits.


Other Details

Ability to communicate clearly in English and Hindi Evaluating the performance of operations staff, Overseeing staff levels and schedules. Understanding hotel procedures and policies Excellent verbal and written communication skills in English and Hindi Highly developed interpersonal and people management skills, including ability to interact with and influence people at all levels. Ability to manage multiple tasks concurrently Mandatory – Candidate should have handled hotel operation / front office / check form vendors Knowledge on Hotel Software Industry Preference: Hotel Industry Relevant Experience: 1-2 years Job location: Delhi Working Days 6 days Reporting to Manager Department Operations Education Full Time HM - Degree/ Diploma About Morpheus Consulting: Morpheus Consulting understands the dynamics attached to talent acquisition, relationship management and the required service levels within the regional industry. Our heritage is now our main strength as we continue to work within our core markets to deliver key account management and strong contingency recruitment practices to our clients and candidates. Recruitment is a people-focused business – our success and growth are reliant upon our people. Our team of 130 consultants based in Middle east, Asia and Africa offer a blend of international recruitment experience, coupled with a platform of local market and industry knowledge. Morpheus Consulting has its presence since 2007 and has established itself as a reputed recruitment specialist in its industry. With footprints in Asia, Africa and the Middle East, we offer professional and bespoke contingency and retained search services across a variety of industrial sectors. This vast experience, industry expertise and knowledge enables our consultants to identify and present the highest quality candidates to our clients, in line with their business objectives and culture. We have built our brand by investing in people, whether it is our own consultants, candidates, or clients. This core value is central to our success, which underpins everything we do, and in return has translated into a successful and established Morpheus Consulting brand that our clients and candidates can trust. If the screening team decides that you are competent enough for the demands of the position, you will be shortlisted and invited to an interview for further consideration. If you were not shortlisted, we will keep your resume in our database for future reference. We will not be able to contact you back in this case due to the large amount of applications we receive. So if you don’t hear from us within 3 days, you can assume that your application was not successful at this time.