Job Details

Morpheus Human Consulting

Executive Operations - Noida


CTC
Undisclosed

ROLE
Executive Operations - Noida

LOCATION
Noida,Uttar Pradesh

EXPERIENCE
2 to 3 years

JOB CATEGORY
Permanent Job



Description

A Leading Hospitality industry requires a Executive Operations and the responsibilities include

Job Title: 

Executive Operations - Gurgaon 

Job Role:

Reservation and Room Allocation in Hotel Management Software

Lead, Train, Supervise and manage team of Housekeepers, F&B Production, Security

Vendor Management for local purchases (Grocery, Consumables)

Billing, Accounting and Cash/ Credit Card Collection via EDC Machine

Guest Greeting, Servicing and Interaction throughout the stay

Soliciting positive & encouraging feedback on Online Portals as well as Offline 
Feedback Form

Maintain Checklists of Operations and Maintenance of the property

Manage Reception for any Guest Requirements

Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing.

Greet, check in and settle guests while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way

Schedule shifts for the team, manage leaves and assign duty and responsibility. and ensuring it remains within permissible limits.
 


Other Details

Ability to communicate clearly in English and Hindi Evaluating the performance of operations staff, Overseeing staff levels and schedules. Understanding hotel procedures and policies Excellent verbal and written communication skills in English and Hindi Highly developed interpersonal and people management skills, including ability to interact with and influence people at all levels. Ability to manage multiple tasks concurrently Mandatory – Candidate should have handled hotel operation / front office / check form vendors Knowledge on Hotel Software Industry Preference: Hotel Industry Relevant Experience: 1-2 years Job location: Delhi Working Days 6 days Reporting to Manager Department Operations Education Full Time HM - Degree/ Diploma