Hardware Engineer(Printer technician)
Maximize equipment up-time through timely response and effective and efficient
repair with selective customer training to ensure high levels of customer
Have knowledge aboout all type of cartridge refilling.
Ability to troubleshoot and think independently.
Mechanical and electrical aptitude and demonstrated skills.
Knowledge of Basic Networking.
Computer and analytical skills.
Prior experience in the maintenance and repair of office equipment.
Possess excellent customer service and communication skills.
Complete all administrative aspects of the job on time and error-free.
Provide accurate feedback with call close information, parts usage reporting and
customer meter readings.
Analyze customer needs, recognize business opportunities, and influence sales
Communicate and interact with customers, field service, sales, management, and
administration in a way that is courteous, positive and professional.
Must be able to problem solve, conduct written and verbal communication, read
and comprehend technical information.
Must have reliable vehicle (mileage is reimbursed).
Must have valid driver license.